7 Days Return Policy


  • Thank you for choosing shoplibs.com for your product needs. We understand that sometimes, you may
    need to return or exchange a product, and we are happy to assist you with that.
    Our return and exchange policy is as follows:
  1.  Eligibility: We accept returns and exchanges only for unused or damaged     products. To be
     eligible for a return or exchange, the product must be in its original packaging   and in the same
     condition that you received it.
  2. Time frame: You must initiate the return or exchange within 7 days from the date of delivery.
    If 7 days have gone by since your delivery, unfortunately, we cannot offer you a refund or
    exchange.
  3. Process: To initiate a return or exchange, please email us at help@shoplibs.com with your
    order number and reason for return/exchange. We will provide you with instructions on how to
    proceed with the return or exchange.
  4. Shipping: Customers are responsible for shipping costs associated with returning or exchanging an item. Shipping costs are non-refundable.
  5. Refunds: Once your returned item is received and inspected, we will send you an email to
    notify you that we have received your returned item. We will also notify you of the approval or
    rejection of your refund. If approved, the refund will be processed within 7 business days, and a
    credit will automatically be applied to your credit card or original method of payment.
  6. Exchanges: If you wish to exchange a product, we will ship out the replacement product once
    we receive the original item and confirm that it meets our eligibility criteria.
    Please note that we reserve the right to refuse returns or exchanges if the product is not in its original

  • packaging or is not in the same condition as it was when it was shipped.
    If you have any questions or concerns regarding our return and exchange policy, please contact our
    customer care number at 000000000, or email us at help@shoplibs.com. Our customer service team
    is available to assist you Monday through Saturday from 9:00am to 6:00pm.
    Thank you for shopping with us at shoplibs.com